THE RIGHT WAY TO SHOVEL 

It's frustrating when you've spent all day shoveling your driveway and then a plow comes along and shoves the snow by your driveway-- again. You can avoid this extra work by remembering these shovel tips:

• Wait until the snow plows have cleared your road before shoveling your driveway.
• Shovel snow to the right side as you are facing the street, in the direction of traffic. This will lessen the amount of snow at the entrance of the drive when the snowplow comes down the street. (See illustration).

SIDEWALKS, DRIVEWAYS, AND MAILBOXES 

The City doesn't remove snow deposited by snowplows in driveways or near mailboxes. Also, remember that parking lots and sidewalks are the responsibility of the resident or property owner.

PRIORITIZING STREETS

It is important to know that the purpose of the City’s Winter Weather Operations is to provide safe access by restoring traction, not 100% clean and clear pavement so snow and ice may still be packed onto streets even after being plowed and treated. Our goal is to provide the maximum level of service to the greatest number of people as quickly as possible. To do this we have developed a set of snow removal priorities that we will follow this winter and have been used for the past several winters. They are as follow:

1.            First Priority Streets--Primary Snow routes and the I-49 Outer Roads.
Continuous until adverse weather conditions cease and they are cleared.

2.            Secondary Streets-Neighborhood streets
Beginning after cease of adverse weather conditions and Priority Streets are safe. Crews do not plow or treat neighborhoods and side streets until the priority streets are completed.

3.            Tertiary Streets- Culs-de-sac and dead ends.
Lowest traveled streets are done after secondary streets in subdivisions. Crews do not plow or treat culs-de-sac or dead ends until neighborhoods and side streets are completed.

WE APPRECIATE YOUR PATIENCE
The City makes every effort to clear its major roads within 24 hours after the precipitation stops, neighborhoods and side streets generally take up to 48 hours to plow in a lengthy snow or ice event. It may be necessary for crews to return to emergency routes to plow again or re-salt streets.

Calls regarding snow and ice control will be taken during normal business hours and handled on a priority basis. Requests for service will be logged and periodically forwarded to the Shift Supervisor for evaluation and responded to within 24 hours after snow has ceased unless conditions prevent emergency operations. Calls from the public are handled as quickly as possible, however street crews do not deviate from the designated snow routes unless fire and/or police report an urgent situation.